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1. Awards
Prices are quoted in Swiss francs and €, net, including VAT in CHF and excluding VAT in €.
Items covered by a warranty are subject to the conditions of the offer valid at the time of purchase. The warranty takes effect on the date of delivery of the item, as evidenced by the accompanying document (invoice), which we ask you to keep carefully. Damage due to improper maintenance, failure to follow instructions or normal wear and tear is not covered.
2. Availability
Our delivery commitment is null and void in the event of failure or non-compliance with supply deadlines on the part of our own suppliers, and insofar as this unavailability is not attributable to NomadBox. In the event of product unavailability, we will inform you as soon as possible.
3. Terms of payment
Payment methods : Paypal, Visa and Master Card via Stripe.
4. Delivery and transport
Available items are sent by express mail within 10 to 15 days if in stock. Pre-order launches will be mentioned on the site with longer lead times. Your contribution is required only once per order.
PLEASE NOTE: NomadBox does not deliver to P.O. Boxes and does not deliver to minors or those under guardianship, unless written authorization has been obtained from the parent or guardian.
5. Return or exchange of goods
5.1 In principle, there is no general right to restitution.
However, we offer a 7-day right of exchange for damaged items. Items may be returned within 7 days of receipt. However, the return of goods is subject to prior agreement and requires the written consent of Nomadbox.ch.
Damaged items must be returned undamaged and complete in their original packaging (with reference labels), accompanied by the delivery slip, within 7 days of receipt of your package. You are responsible for the return postage costs. In the case of an exchange order, the shipping costs for your new order are free.
5.2. Goods must be complete, in perfect condition, new and in their original packaging. Goods that have been used, assembled or without original packaging will not be exchanged.
6. Legal warranty
6.1 Check the condition of the goods delivered without delay to exclude obvious material and manufacturing defects, as well as transport damage. In accordance with the law, you are obliged to notify us of any defects or anomalies affecting the goods delivered to enable us to remedy them within 7 days of receipt.
6.2. The warranty begins on the date of delivery. The warranty does not apply to defects resulting from improper use, handling or storage. Negligible deviations from the assured quality of the goods do not give rise to warranty claims.
6.3. Warranty claims against Nomadbox.ch may only be asserted by the direct purchaser, and may not be transferred to third parties.
6.4. The purchaser only has the right to repair or exchange (replacement delivery). Any right to withdraw from the contract
or price reduction is excluded. The decision to repair or exchange an item rests with Nomadbox.ch.
6.5. Wear parts such as bunk legs, table legs, cooler, hardware, bed bases and mattresses are excluded from the warranty.
Data protection
All personal data will be treated as confidential. The information required to manage the order will be subject to computer processing and may be communicated to associated companies within the framework of order management.
Applicable law and place of jurisdiction
The applicable law is Swiss law, and any dispute will be handled by the District Court of Nyon in Switzerland ⁽¹⁾